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Testimonials What Our Customers Are Saying

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I was scared to make an investment without knowing a ton about fitness equipment but our family doctor recommended G&G Fitness. Immediately I was relieved when I found how down-to-earth and knowledgeable Tim was in Rochester. He really got to know about our goals, limitations and even past injuries to find us the perfect elliptical. We have since purchased a treadmill, bike and all-in-one home gym from G&G Fitness. They gained a customer for life!

 

“I absolutely feel that our needs and goals were heavily considered. By asking us detailed questions, Dan was able to figure out what would work best for our family. Even small details, like the amount of noise (or lack thereof) the machine would make, were considered since we are expecting a new baby. I never would have thought of this until Daniel mentioned it. It was obvious Daniel wasn't trying to push us toward one brand or another for sales reasons, or to push us to get something more expensive than we needed. He explained the difference between the model we ended up buying and the model that was one notch up from ours, and helped us realize that the less expensive one was perfect for our needs."

~ Lisa Z., Amherst, NY.

 

In this competitive retail environment, customer service is extremely important. Karen and I appreciated your ‘non-pushy’ approach and expert advice when we were making our decision to purchase. The delivery and set up went fine, and so far....everything is going great! Thanks again for everything

~ Anonymous

 

Thank you for helping me pick out the perfect treadmill. It’s so nice to be able to run on hot or bad weather days or late at night…it fits perfectly in my house and is just right for my runs. I’ve used it to keep up with my physical therapy schedule and I’ve lost over 60 lbs since I got the treadmill! Thank you!

~ Mary Beth

 

I have 20 years of working in the physical education, coaching, and health profession. My experience with G&G Fitness and The Fitness Store has been unmatched. The staff went the extra mile by demonstrating superior equipment knowledge, as well as safe and effective exercise programming. Their unparalleled commitment to helping me meet the needs of my fitness program within limited space and budget was top notch.

~ Tom & Lori